At Hearthorizon Welfare Foundation, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide to us—whether through our website, donation forms, campaigns, volunteer programs, or any other interaction.
1. Who We Are
Hearthorizon Welfare Foundation is a registered not-for-profit organization working towards the welfare of underprivileged communities in India through education, food, water, and healthcare initiatives.
2. Information We Collect
We may collect the following types of personal information:
- Identity Information: Name, age, gender
- Contact Details: Email address, phone number, postal address
- Donation Information: Transaction details, PAN for tax exemption (if applicable)
- Volunteer Information: Skills, availability, emergency contact
- Usage Data: IP address, browser type, device information, location (via analytics tools)
3. How We Use Your Information
We use your information for the following purposes:
- To process donations and issue receipts (including 80G certificates)
- To send you campaign updates, impact reports, newsletters, and appeals
- To register and coordinate with volunteers
- To improve our website and user experience
- To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to any third party for commercial purposes.
4. Data Sharing and Disclosure
We may share your data only:
- With trusted third-party vendors or payment processors (e.g., Razorpay, GiveWP) involved in processing your donation securely
- When required by law, government request, or to comply with a legal obligation
- With authorized personnel within our NGO for operational and administrative purposes
5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services. You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent to receive communications
- Lodge a complaint with a data protection authority (if applicable)
To exercise these rights, email us at [your NGO’s official email].
7. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. All online transactions are secured via SSL encryption.
8. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If you believe we have collected such information, please contact us for prompt removal.
9. Retention of Data
We retain your information for as long as necessary to fulfill the purpose for which it was collected and as required by applicable laws.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “Last Updated” date.